Safe Gaming Commitment

Responsible Gaming Guide at hij77

Keep your enjoyment and entertainment within limits — hij77 gives the highest priority to every player's mental wellbeing and financial safety.

Our Commitment

hij77 believes that online betting and casino gaming should be an entertaining experience — not a source of stress or anxiety. We encourage every user to play consciously, enjoyably and within their own means. Our platform has multiple protection tools to help you keep your gaming habits in check.

Remember, gambling or betting is never an alternative to income. Every bet carries an equal chance of winning or losing. So only wager an amount that, if lost, will not cause any difficulty in your daily life.

For 21+ Only

hij77 Age Policy

Our platform is for adults aged 21 and above only. Age verification is mandatory when opening an account. Access by minors is strictly prohibited.

Our Protection Tools

Setting Deposit Limits

Set the maximum amount you can deposit per day, per week or per month yourself. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour waiting period, which prevents depositing more in the heat of the moment.

Loss Limit

Decide in advance the maximum amount you can lose within a set period (daily/weekly/monthly). When you reach the limit, the system will automatically stop you from placing further bets until the next period begins.

Time-Out Break

If you feel you need a break for a while, set a time-out from 24 hours up to 6 weeks. During this period, account login and betting are completely disabled. Access returns automatically once the time-out period ends.

Self-Exclusion

Completely disconnect yourself from the platform for the long term — from 6 months to 5 years or permanently. The account cannot be reactivated during self-exclusion. This is the strongest protection measure available.

Session Timer and Reminders

Keep the session timer active on screen to let you know how long you have been playing. You will receive advisory break notifications after a set amount of time. This prevents you from losing track of time.

Reality Check Report

View a complete record of your deposits, withdrawals and betting history from your account at any time. Having a clear picture of your own financial activity is the first step toward responsible gaming.

Signs of Problem Gambling

If you notice any of the following signs in yourself, seek help without delay. These are not signs of weakness — recognising them in time is the sensible thing to do.

  • Spending more than your budget and feeling regret afterwards.
  • Feeling a strong urge to bet more in order to recover lost money.
  • Hiding your gaming habits from family or friends, or lying about them.
  • Spending more time gaming by cutting back on time for work, study or family.
  • Feeling restless or irritable when you are not gaming.
  • Betting with money set aside for essential living expenses (rent, food, bills).

Limits and Rules

Limit Type Minimum Details
Minimum Deposit ৳500 For each method (bKash, Nagad, Rocket, Bank)
Minimum Withdrawal ৳800 Usually completed within 10–45 minutes
Age Requirement 21+ Adult verification is mandatory
Time-Out Break 24 hours Up to a maximum of 6 weeks
Self-Exclusion 6 months Permanent exclusion is also available

How to Self-Exclude

1

Log In to Your Account

Log in to your account at hij77 and open the profile or account settings menu.

2

Select the "Responsible Gaming" Option

Go to the "Responsible Gaming" section within settings.

3

Choose a Duration

Select your preferred duration from 6 months, 1 year, 3 years, 5 years or permanent self-exclusion.

4

Confirm and Get Support

Once the request is confirmed, your account will be closed immediately. Contact 24/7 live chat for further assistance.

Talk to Our Support Team

If you have difficulty self-excluding on your own, or if you have any concerns about gaming, our trained support team is always by your side. They will listen without judgment and guide you in the right direction.

Live Chat: 24/7 direct support in Bengali
[email protected]

Every message is kept confidential. We do not share your information with any third party.

Tips for Safe and Enjoyable Gaming

Set a Budget

Decide how much money you will spend before starting a game. Stop once you have reached that amount.

Respect Your Time Limit

Do not play games beyond a set time each day. Spend time with your family and pursue other hobbies.

No Betting on Emotion

Avoid playing when you are angry, frustrated or under stress. Make decisions with a calm head.

Let Your Family Know

Talk openly with a family member about your gaming habits. They are your best support.

Responsible Gaming Questions and Answers

Log in to your account and go to Profile → "Responsible Gaming" section. There you will find options to set daily, weekly and monthly deposit limits separately. Once a limit is set, it takes effect immediately. If you want to increase a limit, you will need to wait 24 hours.

Time-out is a temporary break — from 24 hours up to 6 weeks. Once the period ends, your account is automatically reactivated. Self-exclusion is a long-term measure — from a minimum of 6 months up to permanent. During this period, the account cannot be recovered in any way. Self-exclusion is the right choice for those who are facing serious problems due to gaming.

The hij77 platform is for users aged 21 and above only. Age is verified at the time of account registration. If any underage person attempts to open an account, their request will be rejected and the relevant authorities will be notified if necessary.

First, contact us via 24/7 live chat or at [email protected]. Our trained support team will help you set up a time-out or self-exclusion. Also speak to a family member or someone you trust. Remember, asking for help is an act of courage.

After self-exclusion is activated, you can request a withdrawal of any remaining balance in your account. For assistance with this, email [email protected] or contact us via live chat. Our team will handle the matter with the utmost care.

Talk to them openly and with empathy. Without judging them, help them understand that seeking help is completely normal. You can inform our support team if needed. Actively support them in setting up self-exclusion.

Play with Enjoyment, with Responsibility

We are committed to making every experience at hij77 safe and enjoyable. Enjoy our games, casino and cricket betting — within limits.

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